Scheduler II (32087)

GI Alliance; Waco (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

GI Alliance is seeking a scheduling specialist to manage office visits and procedure appointments, supporting physicians and staff in a fast-paced environment.

The role involves multi-tasking, strong communication, and accurate data entry in EMR systems, with opportunities to assist in ancillary scheduling and patient financial transactions.

Qualifications

• 2-5 years of prior medical scheduling experience preferred.
• Excellent written and verbal communication skills.
• Excellent customer service skills required.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with basic understanding of healthcare plans.
• Bilingual is a plus.

Responsibilities

• Schedule office visits and procedures; may be via phone or face-to-face.
• Assist with high call volume and triage messages for medical staff.
• Maintain physicians' schedules and view patient notes in EMR.
• Assist in patient registration and financial transactions.
• May schedule radiology/lab and recall scheduling.
• Assist check-in and check-out of patients; collect payments; reconcile charges daily.
• File records in patient charts in EMR; prepare charts and scan documents.
• Assist with Ambulatory Surgical Center needs as needed.
• Perform other duties as assigned.

Skills

Medical scheduling experience

Communication skills

Customer service

multitasking

Bilingual

Education

High school diploma or equivalent

Job description

Position purpose

Schedule patients for office visit and procedure appointments.

Position purpose

Schedule patients for office visit and procedure appointments.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with high call volume
• Maintain physicians schedules - scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with high call volume
• Maintain physicians schedules - scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Assist with Ambulatory Surgical Center needs as needed
• Perform other duties as assigned

Qualifications

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education:

High school diploma or equivalent

Experience:

2-5 years of prior medical scheduling is preferred

Requirements For Level II Status

• Intermediate experience (4+ years' experience) and/or acting more independently,
• Takes on some additional duties to assist the office.
• Strong and consistent performer.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.