Scheduler III

Paycom; Elgin (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom in Elgin, IL is seeking an experienced medical scheduling coordinator to manage office visits and procedures, triage messages, and support patient registration and financial transactions.

You will maintain physician schedules, coordinate radiology/lab appointments, and ensure accurate charting in the EMR while delivering excellent patient service in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum 5 years of prior medical scheduling experience.
• Experience in a medical office.
• Ability to multi-task in a fast-paced environment.
• Excellent written and verbal communication skills.
• Bilingual is a plus.
• Proficient computer skills.
• Strong sense of ethics.
• Leadership potential for Level III status.

Responsibilities

• Schedule office visits and procedures (phone or in-person).
• Take triage messages for medical staff.
• View patient visit notes, identify problems, and follow physician orders.
• Assist in patient registration and financial transactions.
• Schedule radiology and labs; include recall scheduling.
• Check-in and check-out patients.
• Collect patient and insurance payments and reconcile charges daily.
• File records in EMR and prepare charts for visits.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Multi-tasking

Detail-oriented

Medical benefits understanding

Bilingual (plus)

Computer skills

Ethics

Education

High school diploma or equivalent

Tools

EMR

Job description

Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: Minimally 5 years of prior medical scheduling is requiredRequirements for Level III Status:Should be a leader and viewed as a leader by other staff.No performance or disciplinary actions in last year.Serves as mentor/trainer for new hires in field.Considered as subject-matter expert in areas by peers, management, and physicians.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.