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Junior Implementation Specialist: End-to-End Onboarding
Job summary
A healthcare technology company is seeking an Implementation Specialist to manage customer onboarding and training. In this full-time role, you will ensure successful implementations by guiding new clients through the setup process and leading training sessions. Ideal candidates are proactive, detail-oriented individuals eager to contribute in a fast-paced startup. This position offers competitive compensation and opportunities for growth into various roles within the organization.
Benefits
Qualifications
- Experience in a customer-facing role preferred, but new grads with strong organization and learning skills are welcome.
- Ability to lead Zoom sessions confidently and explain workflows to non-technical users.
- Experience in onboarding or training is a plus.
Responsibilities
- Own customer implementations end-to-end from kickoff through go-live.
- Configure customer workflows to match clinic operations.
- Lead Zoom trainings tailored to user roles.
Skills
- ...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.