Scheduler II

Paycom; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom in Columbia, SC is seeking a Medical Scheduler to coordinate procedures, office visits and radiology appointments. The role requires strong communication and customer service, with experience in a busy medical office.

You will work with EMR, assist registration, and ensure accurate charting. Bilingual is a plus; high school diploma required; 2–5 years scheduling experience preferred.

Qualifications

• Excellent written and verbal communication is required.
• Excellent customer service skills are required.
• Experience in a medical office is preferred.
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficiency with computers and EMR systems.
• Bilingual abilities are a plus.

Responsibilities

• Schedule patients for procedures and office visits.
• View patient visit notes, identify problems and physician orders.
• Assist in patient registration and recall scheduling.
• Schedule radiology and lab tests.
• File records in EMR and prepare patient charts.
• Scan documents into charts in EMR.
• Perform other duties as assigned.

Skills

Communication

Customer service

Multi-tasking

Detail-oriented

Technical skills

Initiative

Ethics

Bilingual

Education

High school diploma or equivalent

Job description

Position purposeSchedule patients for procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)View patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registrationMay schedule radiology/labMay include recall schedulingFile records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Perform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level II Status:Intermediate experience (4+ years’ experience) and/or acting more independently,Takes on some additional duties to assist the office.Strong and consistent performer.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.