Scheduler II

Paycom; Waco (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom in Texas seeks a medical scheduling coordinator to manage office visits and procedures, handle high call volumes, and maintain physicians' calendars for multiple clinicians.

You will assist with patient registration, billing transactions, radiology/lab scheduling, and chart preparation in EMR to ensure accurate records and smooth operations.

Strong communication, multitasking in a fast-paced clinic, attention to detail, and a willingness to learn are essential; bilingual is a plus.

Qualifications

• High school diploma or equivalent required.
• 2-5 years of medical scheduling experience preferred.
• Excellent written and verbal communication and customer service skills.
• Ability to multitask in a fast-paced healthcare environment.
• Bilingual is a plus.

Responsibilities

• Schedule office visits and procedures.
• Maintain physicians' schedules for multiple clinicians.
• Take triage messages for medical staff and view patient visit notes.
• Assist in patient registration and financial transactions.
• Schedule radiology/lab and recall appointments.
• Check-in and check-out patients; collect payments.
• File and scan documents in EMR; prepare patient charts.
• Assist with Ambulatory Surgical Center needs and other duties as assigned.

Skills

Communication

Customer service

Multitasking

Attention to detail

Medical terminology

Education

High school diploma or equivalent

Tools

EMR/EHR system

Microsoft Office

Job description

Position purposeSchedule patients for office visit and procedure appointments.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Assist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with high call volumeMaintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)Take triage call messages for medical staffView patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingAssist with check-in patients upon arrival at the office as well as check-out upon departure.Assist in collecting patient and insurance payments and reconcile charges on a daily basis.File records in appropriate sections of patient charts in EMR.Prepare patient charts in advance and scan documents into charts in EMR.Assist with Ambulatory Surgical Center needs as neededPerform other duties as assignedQualificationsExcellent written and verbal communication skillsExcellent customer service skills are requiredExperience working in a medical officeAbility to multi-task and work in fast-paced environment.Detail-orientedBasic understanding of healthcare plansBe able to read and understand medical benefits.Bilingual is a plus.Education: High school diploma or equivalentExperience: 2-5 years of prior medical scheduling is preferredRequirements for Level II Status:Intermediate experience (4+ years’ experience) and/or acting more independently,Takes on some additional duties to assist the office.Strong and consistent performer.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.