Scheduler

SouthCoast Medical Group; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, HSA/FSA

Dental, Vision, Life

401(K) with employer contribution &amp

PTO, holidays, bereavement leave

Job summary

SouthCoast Medical Group in Savannah, GA is seeking a full-time Scheduler for the Cardiology Department to manage patient appointments with accuracy and courtesy.

The role requires clear communication, professionalism, and experience with multi-line telephone systems. You will book, coordinate and reschedule appointments, collect patient information and maintain schedules. Medical office experience and knowledge of medical terminology are preferred; benefits include health, 401(k) and PTO.

Qualifications

• Must communicate clearly and speak concisely.
• Experience with switchboard operations preferred.
• Knowledge of medical terminology.

Responsibilities

• Make and schedule patient appointments efficiently and timely.
• Books, coordinates and reschedules appointments; relays messages.
• Schedules patients with providers; arrange interpreters as needed and document.
• Collects and verifies patient demographics; updates profiles.
• Maintains physician schedules; ensures appointments are confirmed.
• Answers telephones; screens calls; provides general information.
• Addresses questions about appointments and outpatient scheduling.
• Inputs updates daily into master schedule; notifies staff as appropriate.
• Performs or assists with other non-clinical duties as assigned.

Skills

Clear communication

Professionalism

Phone system

Customer service

Education

High School Diploma

Job description

SouthCoast Is Looking for a Full-Time Scheduler For Our Cardiology Department

Qualifications

• Ability to communicate clearly and speak concisely.
• Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
• Ability in using multi-line telephone system.
• Knowledge of customer service principles.

Responsibilities

• Responsible for making and scheduling patient appointments in an efficient and timely manner.
• Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
• Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
• Collects and verifies patient demographic information and updates patient profile in the computer.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answers telephones, screens calls, and provides general information.
• Answers questions regarding patient appointments and schedules outpatient appointments.
• Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
• Performs or assists with other non-clinical duties, as assigned by the Supervisor.

Education/Experience

High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.

Benefits

Benefits: Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution & supplemental insurance. PTO, holidays, and bereavement leave.

EEO, DFW, MFVD