Scheduler (31687)

The Specialty Alliance; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

The Specialty Alliance is seeking a Medical Scheduler based in Austin, Texas to assist in scheduling patient visits and procedures, along with managing a busy office environment.

This role requires strong communication skills and prior medical office experience, providing essential support for patient registration and financial transactions. We believe in diversity and inclusiveness within our workplace, ensuring equal opportunity for all applicants.

Qualifications

• 2–5 years of prior medical scheduling is preferred.
• Entry level (1–4 years experience) and/or meet basic requirements of the job.
• Strong sense of ethics and self-motivated.

Responsibilities

• Schedule patients for office visits and procedure appointments.
• Assist with high call volume.
• Maintain physicians' schedules for office visits and procedures.
• Take triage call messages for medical staff.
• View patient visit notes and identify problems.
• Assist in patient registration and financial transactions.
• Prepare patient charts and scan documents into EMR.

Skills

Excellent written and verbal communication skills

Excellent customer service skills

Experience working in a medical office

Ability to multi-task and work in a fast-paced environment

Detail-oriented

Basic understanding of healthcare plans

Read and understand medical benefits

Bilingual is a plus

Education

High school diploma or equivalent

Job description

Position Purpose

Schedule patients for office visit and procedure appointments.

Responsibilities

• Assist with high call volume
• Maintain physicians' schedules for office visits and procedures (may be done via phone or face‑to‑face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems and diagnoses listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with check‑in and check‑out of patients at the office
• Assist in collecting patient and insurance payments and reconciling charges on a daily basis
• File records in appropriate sections of patient charts in EMR
• Prepare patient charts in advance and scan documents into charts in EMR
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills required
• Experience working in a medical office
• Ability to multi‑task and work in a fast‑paced environment
• Detail‑oriented
• Basic understanding of healthcare plans
• Read and understand medical benefits
• Bilingual is a plus

Education

High school diploma or equivalent

Experience

2–5 years of prior medical scheduling is preferred

Requirements for Level I Status

• Entry level (1–4 years experience) and/or meet the basic requirements of the job with need for additional supervision
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision

Performance Requirements

• Excellent communication skills, both written and verbal
• Proficient technical (computer) skills
• Ability to multi‑task and prioritize
• Self‑motivated with initiative
• Strong sense of ethics

All job offers are contingent on the successful completion of a pre‑employment criminal history check.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff, and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

EEO/AA-M/F/disabled/protected veteran