Scheduler

Southcoast-Health-System-; Savannah (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

HSA/FSA

Dental

Vision

Life insurance

Long term disability

401(K) with employer contribution

Supplemental insurance

PTO

Holidays

Bereavement leave

Job summary

SouthCoast Health System is seeking a full-time Scheduler for our Cardiology Department to efficiently arrange patient appointments and coordinate with providers.

You will gather patient information, manage the master schedule, assist with interpreter arrangements, and answer phones, ensuring accurate demographics and timely confirmations.

Qualifications

• High School Diploma.
• At least one year work experience in a medical office/Imaging department setting.
• Prefer prior switchboard operations experience.
• Knowledge of medical terminology desired.
• Word processing and computer experience.

Responsibilities

• Responsible for making and scheduling patient appointments in an efficient and timely manner.
• Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
• Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
• Collects and verifies patient demographic information and updates patient profile in the computer.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answers telephones, screens calls, and provides general information.
• Answers questions regarding patient appointments and schedules outpatient appointments.
• Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
• Performs or assists with other non-clinical duties, as assigned by the Supervisor.

Skills

Clear communication

Professionalism

Multi-line phone system

Customer service

Education

High School Diploma

Job description

SouthCoast Is Looking for a Full-Time A Scheduler For Our Cardiology Department

Responsible for making and scheduling patient appointments in an efficient and timely manner.

Qualifications

• Ability to communicate clearly and speak concisely.
• Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
• Ability in using multi-line telephone system.
• Knowledge of customer service principles.

Responsibilities

• Responsible for making and scheduling patient appointments in an efficient and timely manner.
• Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
• Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
• Collects and verifies patient demographic information and updates patient profile in the computer.
• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answers telephones, screens calls, and provides general information.
• Answers questions regarding patient appointments and schedules outpatient appointments.
• Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
• Performs or assists with other non-clinical duties, as assigned by the Supervisor.

Education/Experience: High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.

Benefits : H ealth, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution & supplemental insurance. PTO, holidays, and bereavement leave.

EEO, DFW, MFVD