Scheduler I (30244)

GI Alliance; Baton Rouge (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare organization in Baton Rouge is seeking a scheduling coordinator to manage patient appointments and assist with a high call volume. The ideal candidate will have excellent communication and customer service skills, along with 2-5 years of experience in medical scheduling. A high school diploma is required, and bilingual abilities are a plus. This role offers the opportunity to work in an inclusive environment where diversity is valued.

Qualifications

• 2-5 years of prior medical scheduling experience preferred.
• Entry-level position requires 1-4 years of experience with supervision.

Responsibilities

• Schedule patients for office visits and procedures.
• Assist with high call volume and maintain physician schedules.
• Collect patient and insurance payments.

Skills

Excellent written and verbal communication skills

Excellent customer service skills

Ability to multi-task in a fast-paced environment

Detail-oriented

Basic understanding of healthcare plans

Bilingual skills

Education

High school diploma or equivalent

Job description

Position Purpose

Schedule patients for office visit and procedure appointments.

Responsibilities

• Assist with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• Take triage call messages for medical staff
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Assist with check-in patients upon arrival at the office as well as check-out upon departure.
• Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.
• Perform other duties as assigned

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in a fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.

Education

High school diploma or equivalent

Experience

2-5 years of prior medical scheduling is preferred

Requirements For Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran