Scheduler

TEEMA Group; San Jose (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

A healthcare solutions provider in California is seeking a Scheduling Coordinator to manage medical appointments and referrals. The ideal candidate will have at least two years of experience in a healthcare setting, particularly with the elderly. Responsibilities include scheduling, paperwork management, and effective communication with diverse stakeholders. Proficiency in healthcare scheduling software is required. This role is on-site and demands strong organizational acumen and proactive engagement with healthcare operations.

Qualifications

• Minimum of two years experience in a healthcare setting, preferably with elderly populations.
• Proficiency with computers and healthcare scheduling systems.
• Excellent communication skills, both written and verbal.

Responsibilities

• Generate specialty referrals and schedule medical appointments.
• Prepare all required documentation for appointments.
• Maintain scheduling system updates and paperwork.

Skills

Healthcare operations

Communication skills

Medical scheduling

Billing knowledge

Organizational skills

Bilingual ability

Tools

Healthcare scheduling software

Practice management software

Job description

Duties

Generate specialty referrals and schedule both in-house and external medical appointments.

Prepare and provide all required documentation for medical and specialty appointments.

Cancel or reschedule appointments as needed and notify patients and families promptly.

Enter, track, and maintain all in-house and external appointments within the scheduling system.

Complete and manage paperwork related to all medical appointments.

Schedule and coordinate audiology, podiatry, dental, optometry, and other specialty referrals.

Generate referral forms for visiting Primary Care Physicians (PCPs) and enter them into the scheduling system.

Send completed appointment documentation to PCPs following patient visits.

Obtain, track, and manage diagnostic requests and billing forms as required.

Prepare podiatry-related forms for podiatry visits.

Communicate clearly and professionally—both verbally and in writing with providers, patients, families, and team members.

Update the scheduling system promptly to reflect appointment changes.

Prepare and maintain monthly specialist calendars within practice management software.

Provide coverage for other schedulers as needed.

Contact facilities to obtain test results when not received in a timely manner.

Prepare appointment-related paperwork for meals and transportation coordination.

Coordinate appointment-related services including transportation, meals, translation, and patient escorts.

Perform all other reasonably related duties as assigned.

Required Qualifications

Minimum of two (2) years of experience in a healthcare setting; experience working with elderly populations preferred.

Knowledge of healthcare operations with demonstrated experience in medical scheduling and billing across diverse patient populations.

Excellent written and verbal communication skills.

Proficiency with computers and healthcare scheduling or practice management systems.

Flexible, proactive, and willing to support all aspects of organizational operations.

Bilingual ability may be required for specific assignments.

Desired Qualifications

Experience working in a multi-specialty or community-based healthcare environment.

Strong organizational skills with the ability to manage multiple priorities effectively.

Experience coordinating ancillary services such as transportation, meals, or translation support.

Location

On-site

If you're interested, please reply to this advertisement or directly email your resume to me at [e-mail] or by calling/texting [phone].

I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!