SAP Success Plan Lead — End-to-End Value & AI

SAP SE; Pennsylvania; Remoto; USD 107.000 - 231.000; Tempo pieno

Descrizione del lavoro

SAP is seeking a Senior SAP Success Plan Manager - Specialist to lead end-to-end SAP service engagements, ensuring delivery fidelity and business value. You will drive governance, 90-day cycles, and measurable outcomes while coordinating across global teams and customer stakeholders.

The role emphasizes AI-enabled automation, cross-system integration, and the ability to articulate impact to C-suite partners. Travel up to 70% is expected.

Competenze

• 8+ years managing SAP service engagements end-to-end.
• Experience spans time-boxed 90-day delivery cycles, structured governance, and accountability frameworks.
• Confident in technical conversations about SAP's integration platform and cross-system architecture.
• Applied AI skills across agentic AI, context engineering, and AI-assisted automation.

Mansioni

• Own a portfolio of SAP service engagements end-to-end, developing strategies aligned to customer goals and business outcomes.
• Governance models drive accountability, momentum, and issue resolution.
• Structured 90-day cycles with fixed scope and clear milestones keep delivery on track.
• Value realization is tracked and communicated — helping customers articulate the full impact of their SAP investment.
• AI tools are integrated into daily workflow to accelerate outcomes.

Conoscenze

Establishing Trust

Agentic AI Day-to-Day Practice

Customer Success Management

Customer Orientation

Context Engineering

Value Management

Effective Communication

AI-Assisted Automation and Prototyping

Customer Support

Emotional Intelligence

AI Adoption Capability

Time-boxed Engagement Orchestration

Complex Problem Solving

AI Output Quality Assurance

Systems Integration

Descrizione del lavoro

SAP is seeking a Senior SAP Success Plan Manager - Specialist to lead end-to-end SAP service engagements, ensuring delivery fidelity and business value. You will drive governance, 90-day cycles, and measurable outcomes while coordinating across global teams and customer stakeholders.

The role emphasizes AI-enabled automation, cross-system integration, and the ability to articulate impact to C-suite partners. Travel up to 70% is expected.