Senior SAP Engagement Lead - Value Delivery & AI

SAP IT Business Systeme; Newtown Square (Delaware County); Vor Ort; USD 107.000 - 231.000; Vollzeit

Zusammenfassung

SAP is seeking an experienced Success Plan Manager – Specialist to lead end-to-end SAP engagements, establish governance, and deliver measurable business value. The role emphasizes trusted stakeholder relationships, cross-functional coordination, and driving ROI through SAP solutions.

Applicants should have 8+ years in managing SAP service engagements, strong executive communication, and familiarity with SAP BTP. French is an asset.

Qualifikationen

• 8+ years managing SAP service engagements and aligning delivery to business outcomes.
• Proven customer success management from hands-on delivery and adoption.
• Ability to engage stakeholders including C-suite with clear communication.
• Experience with time-boxed engagements and 90-day cycles.
• Familiarity with SAP BTP and cross-system integration.
• Demonstrated AI skills: Agentic AI, Context Engineering, AI-assisted automation.

Aufgaben

• Develop engagement strategies aligned to customer goals.
• Implement governance models driving accountability and momentum.
• Maintain stakeholder relationships at all levels, including C-level.
• Identify and address issues quickly to keep delivery moving.
• Track value realization and articulate SAP investment impact.
• Run time-boxed engagements with fixed scope and milestones.
• Integrate AI tools into daily workflow to accelerate outcomes.

Kenntnisse

SAP service engagements

Governance management

Customer success management

C-suite liaison

Clear communication

Time-boxed engagements

Value realization tracking

Agentic AI skills

Tools

SAP BTP

Cross-system integration

Jobbeschreibung

SAP is seeking an experienced Success Plan Manager – Specialist to lead end-to-end SAP engagements, establish governance, and deliver measurable business value. The role emphasizes trusted stakeholder relationships, cross-functional coordination, and driving ROI through SAP solutions.

Applicants should have 8+ years in managing SAP service engagements, strong executive communication, and familiarity with SAP BTP. French is an asset.