Strategic SAP Success Plan Lead (West)

SAP SE; San Ramon (CA); In loco; USD 152.000 - 341.000; Tempo pieno

Descrizione del lavoro

SAP SE is seeking a West-region SAP Success Plan Manager - Specialist to own end-to-end customer engagements, build trust, and deliver outcomes that matter. You will steer programs, establish governance, and ensure value delivery in complex SAP environments.

In this senior role, you’ll maintain stakeholder relationships at all levels, including C-suite, drive adoption of SAP solutions, and integrate AI-assisted approaches to accelerate outcomes while managing risk and timelines with structured

Competenze

• 8+ years managing SAP service engagements and delivering outcomes.
• Strong customer success delivery and adoption track record.
• Ability to engage stakeholders at all levels, including C-suite, and translate progress into business impact.

Mansioni

• Develop engagement strategies aligned to customer goals and business needs.
• Implement governance models driving accountability and momentum.
• Maintain stakeholder relationships at all levels, including C-level, and keep programmes on track.

Conoscenze

SAP service engagements

Customer success management

Governance

Stakeholder communication

Value delivery

SAP BTP familiarity

AI skills

C-suite engagement

Delivery discipline

Strumenti

SAP BTP

Descrizione del lavoro

SAP SE is seeking a West-region SAP Success Plan Manager - Specialist to own end-to-end customer engagements, build trust, and deliver outcomes that matter. You will steer programs, establish governance, and ensure value delivery in complex SAP environments.

In this senior role, you’ll maintain stakeholder relationships at all levels, including C-suite, drive adoption of SAP solutions, and integrate AI-assisted approaches to accelerate outcomes while managing risk and timelines with structured