Senior AI-Enabled Program Manager

SAP IT Business Systeme; Chicago (IL); On-site; USD 152,000 - 341,000; Full time

Job summary

SAP is seeking an expert-level leader to drive complex customer programs end-to-end, from scoping to handover. You will orchestrate multiple workstreams, manage risk, and ensure on-time delivery with a customer-first mindset.

You will mentor project managers, shape delivery practices, and champion AI adoption across engagements, using agentic AI tools and rigorous quality checks to sustain long-term value.

Qualifications

• Must manage complex, multi-stakeholder programs and deliver on commitments.
• Strong ability to mentor and uplift teams and delivery practices.
• Proficiency with AI tools and responsible AI usage in engagements.

Responsibilities

• Lead complex customer programs end-to-end from scoping to handover.
• Define scope, schedules, milestones and hold teams accountable to them.
• Drive multi-workstream delivery, managing risks and dependencies.
• Build trusted partnerships with customers and internal stakeholders.
• Maintain rigorous documentation and reporting for alignment.

Skills

Project management

Scope management

Project coordination

Escalation management

Conflict resolution

Customer relationships

Stakeholder management

Mentoring

Delivery best practices

AI tooling

Prompt engineering

AI adoption

PMP certification

Activate certification

Job description

SAP is seeking an expert-level leader to drive complex customer programs end-to-end, from scoping to handover. You will orchestrate multiple workstreams, manage risk, and ensure on-time delivery with a customer-first mindset.

You will mentor project managers, shape delivery practices, and champion AI adoption across engagements, using agentic AI tools and rigorous quality checks to sustain long-term value.