SAP Success & Value Delivery Lead

SAP IT Business Systeme; Chicago (IL); On-site; USD 107,000 - 231,000; Full time

Job summary

SAP is seeking a Success Plan Manager - Specialist in the Midwest. You will manage SAP service engagements end-to-end, build trust with customers, and deliver measurable outcomes that matter. Lead governance, drive value realization, and communicate progress to stakeholders up to the C-suite.

8+ years of SAP delivery experience and familiarity with SAP BTP are preferred. French language skills are a plus. The role emphasizes structured 90-day cycles, clear milestones, and proactive issue

Qualifications

• 8+ years managing SAP service engagements.
• Proven customer success delivery and adoption.
• Ability to engage C-suite and stakeholders.
• Strong communication translating tech to business.
• Experience with 90-day cycles, milestones and scope.
• Value tracking of SAP investments.
• Familiarity with SAP BTP and integration.
• AI skills demonstrated via Codility assignment.
• French-speaking is an advantage.

Responsibilities

• Develop engagement strategies aligned to customer goals and business needs.
• Implement governance models driving accountability and momentum.
• Maintain relationships at all levels, including C-level, to reinforce trust.
• Identify and address issues quickly to minimize disruption.
• Track and communicate value realization and ROI for SAP investments.
• Run time-boxed engagements with fixed scope and clear milestones.
• Integrate AI tools into daily workflow to accelerate outcomes.

Skills

SAP governance

Stakeholder management

Executive communication

AI skills

Tools

SAP BTP

Cross-system integration

Job description

SAP is seeking a Success Plan Manager - Specialist in the Midwest. You will manage SAP service engagements end-to-end, build trust with customers, and deliver measurable outcomes that matter. Lead governance, drive value realization, and communicate progress to stakeholders up to the C-suite.

8+ years of SAP delivery experience and familiarity with SAP BTP are preferred. French language skills are a plus. The role emphasizes structured 90-day cycles, clear milestones, and proactive issue