SAP O2C Process Owner - Hybrid Role

ABB; Pennsylvania; Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

401k Savings Plan with Company Matches

Health benefits

Employee discount program

Job summary

ABB is seeking a SAP Business Process Owner to own the Order-to-Cash function end-to-end. You will lead process development, implementation, and optimization across critical SAP modules, working with stakeholders and technical teams to drive continuous improvement.

The role requires collaboration with the regional center of excellence, support teams, and external consultants. The position offers hybrid on-site & working-from-home arrangements in the United States, with strong emphasis on English

Qualifications

• Bachelor's degree in Business, Information Systems or related field.
• 10+ years of experience as an SAP business analyst or business process owner.
• Ability to communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Knowledge or experience in SFDC application.

Responsibilities

• Own the Order-to-Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and business applications.
• Gather business and system requirements with internal customers and collaborate with SAP developers to implement new solutions.
• Drive improvement of subscription and contract management processes in SAP, SFDC and e-commerce tools.
• Provide end-user support in Order to Cash areas including warranty, field service, demand planning, and manufacturing.
• Escalate issues and coordinate with SAP CoE and external consultants to resolve problems/bugs.
• Identify strategies to prevent service disruption and assist with SAP upgrades/test validation and training.

Skills

Stakeholder comms

English proficiency

Analytical thinking

End-to-end O2C

Cross-functional collaboration

Education

Bachelor's degree in Business/IS

Tools

SAP SD/MM/CS

Contract Management

SFDC

Job description

ABB is seeking a SAP Business Process Owner to own the Order-to-Cash function end-to-end. You will lead process development, implementation, and optimization across critical SAP modules, working with stakeholders and technical teams to drive continuous improvement.

The role requires collaboration with the regional center of excellence, support teams, and external consultants. The position offers hybrid on-site & working-from-home arrangements in the United States, with strong emphasis on English