Senior SAP O2C Process Owner (Hybrid)

ABB; Minnesota; Hybrid; USD 101.000 - 161.000; Vollzeit

Zusammenfassung

ABB is seeking a SAP Business Process Owner to own the Order-to-Cash function end-to-end. You will drive process development, implementation, and optimization across SAP modules, collaborating with stakeholders and technical teams. The role supports a hybrid on-site and remote work model.

You will gather requirements, implement solutions, and lead improvements across SAP, SFDC, and e-commerce tools, providing end-user support and developing training materials for future state processes.

Qualifikationen

• Bachelor's degree in Business, Information Systems or related field.
• 10+ years of experience as an SAP business analyst or business process owner.
• Strong communication and stakeholder influence skills.
• Proficient in SAP modules: SD, MM, CS and Contract Management.
• Experience with SFDC and business process improvement.

Aufgaben

• Own the Order-to-Cash processes of local SAP ERP modules (SD, CS, MM, EWM) and related apps.
• Gather requirements, analyze, and work with SAP developers to implement solutions.
• Drive improvements in subscription and contract management across SAP, SFDC and e-commerce tools.
• Provide end-user support for Order-to-Cash processes including warranty and manufacturing.
• Escalate issues with SAP regional center of excellence and external consultants to resolve problems.
• Document workflows and develop training materials for current and future states.

Kenntnisse

Communication skills

English proficiency

Analytical skills

Multi-project management

Cross-functional collaboration

Ausbildung

Bachelor's degree in Business, Information Systems or related field

Tools

SAP

SFDC

Jobbeschreibung

ABB is seeking a SAP Business Process Owner to own the Order-to-Cash function end-to-end. You will drive process development, implementation, and optimization across SAP modules, collaborating with stakeholders and technical teams. The role supports a hybrid on-site and remote work model.

You will gather requirements, implement solutions, and lead improvements across SAP, SFDC, and e-commerce tools, providing end-user support and developing training materials for future state processes.