Salon Supervisor + Manager on Duty - All Locations

penzonesalons; Kentucky; On-site; USD 42,000 - 54,000; Full time

Job summary

PENZONE Salon + Spa is seeking a Salon Lead + Manager on Duty (MOD) to help keep the salon running smoothly and to deliver an elevated experience for guests and team members. This full-time role includes opening and closing shifts and stepping into a leadership position during busy times.

You will coach and support the team, manage scheduling and changes, address guest questions, and model PENZONE standards.

Qualifications

• Leadership or supervisory experience preferred.
• Strong written and verbal communication skills.
• Organized and detail-oriented.
• Comfortable in a fast-paced salon environment.
• Willing to travel across Columbus-area PENZONE locations.
• Availability to work 40+ hours per week, including nights and weekends.

Responsibilities

• Serve as Manager on Duty (MOD) during opening and closing shifts.
• Set a positive, welcoming and productive salon environment.
• Support scheduling and appointment changes and call-offs.
• Address guest questions and concerns with timely solutions.
• Provide an extraordinary guest experience while modeling PENZONE standards.
• Complete daily opening and closing responsibilities.
• Assist with cash drawers, petty cash and deposits.
• Travel between Columbus-area PENZONE locations as needed.
• Attend company meetings as needed.
• Support additional salon needs and projects as assigned.

Skills

Leadership experience

Team coaching

Communication skills

Organized

Self-motivated

Adaptability

Guest service

Professional presentation

MS Office

Reliable transportation

40 hours/week

Tools

Microsoft Office

Job description

Location: Columbus Area | Multiple PENZONE Salon + Spa Locations
Schedule: Full-Time | 40 hours/week | Open availability including nights + weekends

The Role

As a Salon Lead + Manager on Duty (MOD), you'll help keep the salon running smoothly while creating an elevated experience for both guests + team members.

You'll serve as a go-to resource for the team, help navigate day-to-day salon needs, and step into a leadership role during opening + closing shifts. This is a great opportunity for someone who is ready to grow their leadership skills in a fast-paced salon environment.

What You'll Do

• Serve as Manager on Duty (MOD) during opening + closing shifts
• Help set the tone for a positive, welcoming + productive salon environment
• Support Support Professionals with scheduling, appointment book changes + call-offs
• Help address guest questions + concerns and find timely solutions
• Provide an extraordinary guest experience while modeling PENZONE standards
• Complete daily opening + closing responsibilities
• Assist with cash drawers, petty cash + deposits
• Travel between Columbus-area PENZONE locations based on business needs
• Attend company meetings as needed
• Support additional salon needs + projects as assigned

What You Bring

• Previous leadership, supervisory or management experience preferred
• A genuine interest in leading, coaching + supporting a team
• Strong written + verbal communication skills
• Organized, dependable + detail-oriented
• Self-motivated with a solutions-focused mindset
• Comfortable working in a fast-paced environment
• Ability to adapt quickly to changing priorities
• Confident handling guest concerns with professionalism + care
• Professional, polished + fashion-forward presentation
• Working knowledge of Microsoft Office
• Reliable transportation + willingness to work across PENZONE Columbus-area locations
• Availability to work +40 hours per week, including nights + weekends

Why PENZONE?

At PENZONE, we believe in creating an environment where people can ground down + level up. You'll have the opportunity to build your leadership skills, support an incredible team + grow your career within a company that values creativity, connection + exceptional guest experiences.