Salon Supervisor + Manager on Duty - All Locations

Charles Penzone, Inc.; Lewis Center (OH); On-site; USD 31,000 - 35,000; Full time

Job summary

Charles Penzone, Inc. is seeking a Salon Lead + Manager on Duty to help run the salon smoothly and deliver an elevated guest and team experience. You will step in during opening and closing shifts, mentor teammates, and ensure daily operations run efficiently across the Columbus-area PENZONE locations.

Open availability including nights and weekends is required, with a 40-hour workweek. Proficiency in Microsoft Office and strong communication are essential for success in this fast-paced

Qualifications

• Leadership or supervisory experience preferred.
• Strong written and verbal communication skills.
• Organized, dependable and detail-oriented.
• Self-motivated with a solutions-focused mindset.

Responsibilities

• Serve as Manager on Duty during opening and closing shifts.
• Set a positive, welcoming and productive salon tone.
• Support scheduling changes and call-offs for team members.
• Address guest questions and concerns with timely solutions.
• Provide an exceptional guest experience while modeling PENZONE standards.
• Complete daily opening and closing responsibilities.
• Assist with cash drawers, petty cash and deposits.
• Travel between Columbus-area PENZONE locations as needed.
• Attend company meetings and support salon projects.

Skills

Leadership

Communication

Organization

Microsoft Office

Guest service

Problem solving

Reliability

Tools

Microsoft Office

Job description

Location: Columbus Area | Multiple PENZONE Salon + Spa Locations

Schedule: Full-Time | 40 hours/week | Open availability including nights + weekends

The Role

As a Salon Lead + Manager on Duty (MOD), you'll help keep the salon running smoothly while creating an elevated experience for both guests + team members.

You're a go-to resource for the team, help navigate day-to-day salon needs, and step into a leadership role during opening + closing shifts. This is a great opportunity for someone who is ready to grow their leadership skills in a fast-paced salon environment.

What You'll Do

• Serve as Manager on Duty (MOD) during opening + closing shifts
• Help set the tone for a positive, welcoming + productive salon environment
• Support Support Professionals with scheduling, appointment book changes + call-offs
• Help address guest questions + concerns and find timely solutions
• Provide an extraordinary guest experience while modelling PENZONE standards
• Complete daily opening + closing responsibilities
• Assist with cash drawers, petty cash + deposits
• Travel between Columbus-area PENZONE locations based on business needs
• Attend company meetings as needed
• Support additional salon needs + projects as assigned

What You Bring

• Previous leadership, supervisory or management experience preferred
• A genuine interest in leading, coaching + supporting a team
• Strong written + verbal communication skills
• Organized, dependable + detail-oriented
• Self-motivated with a solutions-focused mindset
• Comfortable working in a fast-paced environment
• Ability to adapt quickly to changing priorities
• Confident handling guest concerns with professionalism + care
• Professional, polished + fashion-forward presentation
• Working knowledge of Microsoft Office
• Reliable transportation + willingness to work across PENZONE Columbus-area locations
• Availability to work +40 hours per week, including nights + weekends

Why PENZONE?

At PENZONE, we believe in creating an environment where people can ground down + level up. You'll have the opportunity to build your leadership skills, support an incredible team + grow your career within a company that values creativity, connection + exceptional guest experiences.

Salary: $15 - $17 per hour