Salon Director - All Locations

penzonesalons; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

PENZONE Salons & Spas in Dublin, OH seeks a seasoned salon operations leader to supervise daily operations across multiple locations. You will manage schedules, open/close procedures, and ensure licensing compliance for artists and therapists while maintaining exceptional guest service.

The role requires strong leadership, extensive managerial experience, and the ability to coach directors toward salon-wide goals.

Qualifications

• Excellent written and verbal communication skills.
• Previous successful managerial experience.
• Desire to lead a team to success.
• Ability to work in a fast-paced environment.
• Coaching team members to meet and exceed goals.
• Strong attention to detail and organization.
• Proficient with Microsoft Office programs.
• Adapt quickly to changing priorities.
• Flexible schedule including nights and weekends.
• Pass a background check and provide strong references.

Responsibilities

• Oversee salon operations by assisting VP of Brands.
• Open and close the salon.
• Schedule team members, complete paperwork, and conduct meetings.
• Maintain facilities and daily cash handling tasks.
• Manage daily schedules, vacations, and call-offs for artists and therapists.
• Maintain State Board licensing compliance.
• Communicate new policies and product updates to staff.
• Train Co-Directors and develop them for Salon Director roles.
• Interact with guests to ensure a high-quality experience.

Skills

Leadership

Communication

Team Coaching

People Management

Attention to detail

Microsoft Office

Adaptability

Scheduling

Tools

Microsoft Office

Job description

Availability Requirements

40+ hours per week (open availability for nights and weekends). WIllingness to work + reliable transportation to ALL PENZONE Salons + Spas locations.

Job Duties

• Assist Vice President of Brands by overseeing salon operations
• Opening/closing the salon
• Oversee team members by making schedules, completing paperwork, conducting meetings and follow up documentation
• Upkeep of the facilities
• Responsible for daily schedules, blocking, approving vacation requests and call offs for Artist's + Therapists
• Maintain State Board of Cosmetology compliance including licensing
• Communicate important information (new policies, procedures, and products with team members
• Train and develop Co-Directors and help prepare them to become a Salon Director
• Responsible for petty cash, deposits, balancing drawers, general fund, and closing the day
• Constant interaction with our Guests throughout the salon
• Counsel and discipline in a fair and consistent manner
• Adhere to HR manual and all policy and procedures set forth by CPI , Inc.
• Mentor and coach Artist's + Therapists to reach goals
• Must be comfortable with working at ALL of our Salon Locations (Dublin, Gahanna, Polaris, and downtown locations German Village/Short North)

Job Qualifications

• Excellent written + verbal communication skills
• Previous successful managerial experience
• Strong interest in a leadership role + guiding a team to success
• Ability + desire to work in a fast-paced (sometimes challenging) environment
• The desire to coach team members to meet + exceed measurable performance goals
• Track record of high achievement and a sense of self-motivation
• Glaring attention to detail and organization
• Working knowledge of Microsoft Office programs
• Demonstrate the ability to adapt quickly to changing priorities
• Capable + willing to work a flexible schedule, including nights and weekends
• Must have terrific references and pass a background check