Shift Lead - All Locations

Penzone Salon + Spa; Dublin (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Penzone Salon + Spa in Dublin, Ohio is seeking a motivated Salon Manager to oversee operations across multiple locations. Key responsibilities include managing cash, supporting a team, and providing exceptional guest service.

The ideal candidate will possess proven leadership abilities, excellent communication skills, and the flexibility to work nights and weekends. Proven success in managerial roles and a passion for guiding teams to achieve outstanding results are essential.

Qualifications

• Proven managerial experience in a fast-paced environment.
• Strong interest in leading a team to success.
• Reliable and capable of working flexible schedules.

Responsibilities

• Travel to all PENZONE Salon + Spa locations in Columbus area.
• Serve as a coach and role model as Manager on Duty.
• Support team and resolve guest concerns promptly.
• Manage cash drawers and petty cash.

Skills

Enthusiasm and communication skills

Leadership skills

Organizational skills

Microsoft Office knowledge

Attention to detail

Adaptability

Job description

Availability Requirements

40 hours per week (open availability for nights and weekends).

Job Duties

• Travel to all PENZONE Salon + Spa Locations in Columbus area
• Perform opening and closing shifts as the Manager on Duty (MOD)
• Serve as a coach and role model - you set the tone for the entire salon while MOD
• Supporting all support professionals, including schedules, approving and blocking of appointment books and call offs
• Responsible for petty cash, deposits, cash drawers, and other duties as assigned by management
• Attend company meetings as required
• Support the team by providing innovative solutions to guest concerns in a timely manner
• Perform opening/closing duties within the salon
• Provide extraordinary guest service

Job Qualifications

• Enthusiasm and excellent written and verbal communication skills
• In addition to maintaining a professional appearance (hair, make-up and fashion forward image)
• Proven leadership skills and excellent organizational skills required
• Excellent written + verbal communication skills
• Previous successful managerial experience
• Strong interest in a leadership role + guiding a team to success
• Ability + desire to work in a fast-paced (sometimes challenging) environment
• Track record of high achievement and a sense of self-motivation
• Glaring attention to detail and organization
• Working knowledge of Microsoft Office programs
• Demonstrate the ability to adapt quickly to changing priorities
• Capable + willing to work a flexible schedule, including nights and weekends
• Reliable transportation and willingness to work at all PENZONE Salons + Spas locations