Salon Supervisor + Manager on Duty - All Locations

Penzone Salon + Spa; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

PENZONE Salon + Spa in the Columbus area is seeking a Salon Lead + Manager on Duty (MOD) to keep the salon running smoothly and to deliver an elevated experience for guests and team members.

You’ll lead opening and closing shifts, support scheduling, address guest questions with care, and model PENZONE standards while guiding a fast-paced staff across multiple Columbus-area locations. Availability includes nights and weekends.

Qualifications

• Previous leadership, supervisory or management experience preferred.
• Strong written + verbal communication skills.
• Organized, dependable + detail-oriented.

Responsibilities

• Serve as Manager on Duty during opening + closing shifts.
• Help set the tone for a positive, welcoming + productive salon environment.
• Support scheduling changes + call-offs.
• Address guest questions + concerns and find timely solutions.
• Provide an extraordinary guest experience while modeling PENZONE standards.
• Complete daily opening + closing responsibilities.
• Assist with cash drawers and deposits.
• Travel between Columbus-area PENZONE locations as needed.
• Attend company meetings and support salon needs.

Skills

Leadership experience

Coaching

Communication

Organized

Detail-oriented

Microsoft Office

Tools

Microsoft Office

Job description

Location: Columbus Area | Multiple PENZONE Salon + Spa Locations
Schedule: Full-Time | 40 hours/week | Open availability including nights + weekends

The Role

As a Salon Lead + Manager on Duty (MOD), you'll help keep the salon running smoothly while creating an elevated experience for both guests + team members.

You'll serve as a go-to resource for the team, help navigate day-to-day salon needs, and step into a leadership role during opening + closing shifts. This is a great opportunity for someone who is ready to grow their leadership skills in a fast-paced salon environment.

What You'll Do

• Serve as Manager on Duty (MOD) during opening + closing shifts
• Help set the tone for a positive, welcoming + productive salon environment
• Support Support Professionals with scheduling, appointment book changes + call-offs
• Help address guest questions + concerns and find timely solutions
• Provide an extraordinary guest experience while modeling PENZONE standards
• Complete daily opening + closing responsibilities
• Assist with cash drawers, petty cash + deposits
• Travel between Columbus-area PENZONE locations based on business needs
• Attend company meetings as needed
• Support additional salon needs + projects as assigned

What You Bring

• Previous leadership, supervisory or management experience preferred
• A genuine interest in leading, coaching + supporting a team
• Strong written + verbal communication skills
• Organized, dependable + detail-oriented
• Self-motivated with a solutions-focused mindset
• Comfortable working in a fast-paced environment
• Ability to adapt quickly to changing priorities
• Confident handling guest concerns with professionalism + care
• Professional, polished + fashion-forward presentation
• Working knowledge of Microsoft Office
• Reliable transportation + willingness to work across PENZONE Columbus-area locations
• Availability to work +40 hours per week, including nights + weekends

Why PENZONE?

At PENZONE, we believe in creating an environment where people can ground down + level up. You'll have the opportunity to build your leadership skills, support an incredible team + grow your career within a company that values creativity, connection + exceptional guest experiences.