Salon Lead & Manager on Duty - Elevate Guest Experience

Penzone Salon + Spa; Columbus (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

PENZONE Salon + Spa in the Columbus area is seeking a Salon Lead + Manager on Duty (MOD) to keep the salon running smoothly and to deliver an elevated experience for guests and team members.

You’ll lead opening and closing shifts, support scheduling, address guest questions with care, and model PENZONE standards while guiding a fast-paced staff across multiple Columbus-area locations. Availability includes nights and weekends.

Qualifications

• Previous leadership, supervisory or management experience preferred.
• Strong written + verbal communication skills.
• Organized, dependable + detail-oriented.

Responsibilities

• Serve as Manager on Duty during opening + closing shifts.
• Help set the tone for a positive, welcoming + productive salon environment.
• Support scheduling changes + call-offs.
• Address guest questions + concerns and find timely solutions.
• Provide an extraordinary guest experience while modeling PENZONE standards.
• Complete daily opening + closing responsibilities.
• Assist with cash drawers and deposits.
• Travel between Columbus-area PENZONE locations as needed.
• Attend company meetings and support salon needs.

Skills

Leadership experience

Coaching

Communication

Organized

Detail-oriented

Microsoft Office

Tools

Microsoft Office

Job description

PENZONE Salon + Spa in the Columbus area is seeking a Salon Lead + Manager on Duty (MOD) to keep the salon running smoothly and to deliver an elevated experience for guests and team members.

You’ll lead opening and closing shifts, support scheduling, address guest questions with care, and model PENZONE standards while guiding a fast-paced staff across multiple Columbus-area locations. Availability includes nights and weekends.