Salon Guest Services

Salon Renter Inc.; Upper Arlington (OH); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k)

Medical/Dental/Vision Insurance

Health Savings Account

Employee Assistance Program

Professional Development and Education

Employee Discounts on Services/Prod

Flexible Schedule

Paid Time Off

Life Insurance

Short Term Disability

Job summary

Kenneth's Hair Salon & Spa in Upper Arlington, OH is hiring a friendly Guest Services Associate. You will be the first and last contact for guests, delivering a luxury salon and spa experience with expert service.

Shifts include evenings and Saturdays; 25-28 hours per week with a focus on customer care and efficient handling of inquiries. Candidates should excel in communication, problem solving, and computer skills, and be available to work until 9pm on some weekdays.

Qualifications

• Expert customer service and communication skills including telephone and email etiquette.
• Strong problem-solving ability and attention to detail.
• Commitment to guest care and ongoing professional growth.
• Tech-savvy with ability to learn new software and multitask.
• Respond to all customer inquiries about appointments, products and feedback.

Skills

Customer service

Communication

Problem solving

Attention to detail

Computer literacy

Multitasking

Inquiry handling

Job description

# Salon Guest ServicesKENNETHS HAIR SALON & DAY SPAS, INCUpper Arlington, OHCompensation15 an hourPostedAugust 6, 2026## The RoleKenneth's Salon + Spas | Upper Arlington $15.00-$19.00 per hour depending on experience in customer service 25-28 hours a week Join a Team Where Beauty, Care, and Growth Come First For nine consecutive years, Kenneth's Salon + Spas has been recognized as one of the Best Places to Work. We believe everyone deserves to feel beautiful, and that starts with creating an exceptional experience for every guest who walks through our doors. We're looking for a friendly, organized, and customer-focused Guest Services Associate to join our team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to meet you. As the first and last point of contact for our guests, you'll play a key role in creating a luxury salon and spa experience. Schedule required for Upper Arlington Salon + Spa 25-28 hours per week • Evening availability and Saturday availability required • 24-28 hours per week • Weekday shift: scheduled hours will vary - shifts will require being able to work until 9pm • Up to 3 Saturdays per month, with open availability between 7:30 AM and 6:00 PM Abilities and Skills Needed: • Expert customer service and communication skills which include telephone and email etiquette • Strong problem-solving ability • Detail-oriented • Commitment to guest care and ongoing professional growth • Strength in computer skills and ability to learn new software • Multitasking skillset • Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback Our Full-Time (30hrs/week) Benefits Include: • Employee Stock Ownership Plan (ESOP) • 401(k) • Medical/Dental/Vision Insurance • Health Savings Account • Employee Assistance Program • Professional Development and Continuing Education Opportunities • Generous Employee Discounts on Services and Products • Flexible Schedule • Paid Time Off • Life Insurance • Accident and Critical Illness Coverage • Short Term Disability Apply online now! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.