Lux Salon Guest Services Associate — Evening & Weekend

KENNETHS HAIR SALON & DAY SPAS, INC; Columbus (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

401(k)

Medical/Dental/Vision Insurance

Health Savings Account

Employee Assistance Program

Professional Development and CE

Generous employee discounts onServices

Flexible Schedule

Paid Time Off

Life Insurance

Accident and Short-Term Disability

Short Term Disability

Job summary

Kenneth's Salon + Spas in Upper Arlington is seeking a friendly Guest Services Associate to greet guests, manage scheduling, and deliver a luxury salon-and-spa experience. You will be the first and last contact, requiring polished communication, strong problem-solving, and a passion for service excellence.

The role offers $15.00-$19.00 per hour, 20-23 hours weekly, with potential for growth at our Reed Rd Academy location.

Qualifications

• Excellent customer service and communication skills required.
• Strong problem-solving ability.
• Detail-oriented with a commitment to guest care.
• Ability to learn and use new software and systems.

Responsibilities

• Greet guests and manage check-in/out, scheduling, and inquiries.
• Answer, investigate and respond to questions about appointments, products and feedback.
• Provide an exceptional guest experience as the first and last point of contact.

Skills

Customer service

Communication

Problem solving

Detail oriented

Guest care

Computer skills

Multitasking

Inquiry handling

Job description

Kenneth's Salon + Spas in Upper Arlington is seeking a friendly Guest Services Associate to greet guests, manage scheduling, and deliver a luxury salon-and-spa experience. You will be the first and last contact, requiring polished communication, strong problem-solving, and a passion for service excellence.

The role offers $15.00-$19.00 per hour, 20-23 hours weekly, with potential for growth at our Reed Rd Academy location.