Luxury Salon Guest Services Associate Evenings & Saturdays

Salon Renter Inc.; Upper Arlington (OH); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k)

Medical/Dental/Vision Insurance

Health Savings Account

Employee Assistance Program

Professional Development and Education

Employee Discounts on Services/Prod

Flexible Schedule

Paid Time Off

Life Insurance

Short Term Disability

Job summary

Kenneth's Hair Salon & Spa in Upper Arlington, OH is hiring a friendly Guest Services Associate. You will be the first and last contact for guests, delivering a luxury salon and spa experience with expert service.

Shifts include evenings and Saturdays; 25-28 hours per week with a focus on customer care and efficient handling of inquiries. Candidates should excel in communication, problem solving, and computer skills, and be available to work until 9pm on some weekdays.

Qualifications

• Expert customer service and communication skills including telephone and email etiquette.
• Strong problem-solving ability and attention to detail.
• Commitment to guest care and ongoing professional growth.
• Tech-savvy with ability to learn new software and multitask.
• Respond to all customer inquiries about appointments, products and feedback.

Skills

Customer service

Communication

Problem solving

Attention to detail

Computer literacy

Multitasking

Inquiry handling

Job description

Kenneth's Hair Salon & Spa in Upper Arlington, OH is hiring a friendly Guest Services Associate. You will be the first and last contact for guests, delivering a luxury salon and spa experience with expert service.

Shifts include evenings and Saturdays; 25-28 hours per week with a focus on customer care and efficient handling of inquiries. Candidates should excel in communication, problem solving, and computer skills, and be available to work until 9pm on some weekdays.