Salon Manager

KENNETHS HAIR SALON & DAY SPAS, INC; Columbus (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

ESOP

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Employee Assistance Program

Professional Development

Leadership Development

Employee Discounts

Paid Time Off

Life Insurance

Accident and Critical Illness Coverage

Short-Term Disability Insurance

Job summary

Kenneth’s Salon + Spas in Columbus, OH, seeks a Salon Manager to lead daily operations, coach a team of service professionals, and deliver exceptional guest experiences. This leadership role focuses on growing service and retail sales while upholding Kenneth’s values of Believe, Grow, Care, and Community.

The position offers a starting salary of $47,000 with potential bonuses and incentives, plus ESOP and strong career development opportunities.

Qualifications

• 3+ years of customer service experience required.
• Leadership or managerial experience preferred in salon/spa/retail/hospitality.
• Proven ability to lead, motivate, coach, and develop a team.

Responsibilities

• Lead and oversee daily salon operations to ensure a successful, efficient, and welcoming environment.
• Lead, coach, motivate, and develop Service Providers and Guest Service Associates.
• Build a positive, high-performing team culture centered around Kenneth’s values.
• Lead by example in delivering a luxury guest experience through outstanding service.
• Drive salon performance focusing on guest retention, service/retail sales, productivity, and development.
• Support hiring, onboarding, training, and ongoing development of team members.

Skills

Leadership

Customer service

Communication

Team development

Relationship-building

Organization

Time management

Problem-solving

Multi-priority handling

Coaching

Tools

Salon scheduling software

Basic computer systems

Job description

Full-Time | 40 Hours Per Week
Starting Salary: $47,000 per year + Potential Bonuses & Incentives

Are you a beauty and service expert who believes that “Everyone Deserves to Feel Beautiful” ? Are you ready to take the next step in your leadership career, build a high-performing team, and make a meaningful impact in a thriving salon environment?

Kenneth’s Salon + Spas is looking for a passionate and driven Salon Manager to lead our team and help create an exceptional experience for every guest. This is an exciting opportunity for an experienced beauty and service professional who wants to grow as a leader while being recognized and rewarded for their impact.

As Employee Owners, our Salon Managers are empowered to lead, develop, and inspire their teams while having the support and resources of an established, respected, and forward-thinking organization.

Our Salon Managers play a key role in driving team performance, guest satisfaction, service excellence, retail growth, and overall salon success . If you are a natural leader who enjoys developing people, creating a positive culture, and achieving results, we want to hear from you.

Why Join Kenneth’s?

• Starting salary of $47,000 per year
• Potential performance-based bonuses and incentives
• Opportunities to earn additional compensation based on salon and team performance
• Recognition and rewards for achieving business, service, retail, and leadership goals
• Leadership development and career advancement opportunities
• Professional development and continuing education to help you grow your career
• Employee Stock Ownership Plan (ESOP), giving you an opportunity to share in the company’s success

Responsibilities Include:

• Lead and oversee daily salon operations to ensure a successful, efficient, and welcoming environment
• Lead, coach, motivate, and develop Service Providers and Guest Service Associates
• Build a positive, high-performing team culture centered around Kenneth’s values of Believe, Grow, Care, and Community
• Lead by example in delivering a luxury guest experience through outstanding service and hospitality
• Drive salon performance by focusing on guest retention, service sales, retail sales, productivity, and team development
• Support hiring, interviewing, onboarding, training, and ongoing development of salon team members
• Coach employees toward individual and team performance goals
• Recognize strong performance and provide meaningful feedback and coaching to help employees grow
• Manage scheduling, staffing, productivity, and daily operational needs
• Monitor salon performance and identify opportunities to increase revenue and improve the guest experience
• Ensure Kenneth’s Brand Standards, Dress Code, Company Policies, and Procedures are consistently followed
• Address guest questions and concerns with professionalism, care, and urgency
• Build strong relationships with guests and team members to encourage loyalty and retention
• Lead retail initiatives by coaching the team on product knowledge, recommendations, and sales
• Oversee inventory management and appropriate product levels
• Maintain a clean, organized, professional, and welcoming salon environment
• Communicate company initiatives, expectations, and updates effectively with the salon team
• Partner with leadership and corporate teams to implement business strategies and achieve salon goals
• Other duties assigned based on the needs of the business

Qualifications:

• Passion for beauty, hospitality, leadership, and creating exceptional guest experiences
• Commitment to Kenneth’s Salon + Spas brand and ability to model and reinforce our culture every day
• 3+ years of customer service experience required & leadership and managerial experience preferred
• Previous leadership or management experience in a salon, spa, retail, hospitality, or other service environment strongly preferred
• Proven ability to lead, motivate, coach, and develop a team
• Strong communication, interpersonal, and relationship-building skills
• Excellent customer service and conflict-resolution abilities
• Strong organizational, time-management, and problem-solving skills
• Goal-oriented with the demonstrated ability to drive performance and achieve results
• Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
• Ability to hold team members accountable while maintaining a positive and supportive culture
• Proficiency with salon scheduling software and basic computer systems preferred
• Availability to work 40 hours per week , including evenings, weekends, and 2–3 Saturdays per month

Benefits with Kenneth’s Include:

• $47,000 starting annual salary
• Potential performance bonuses and incentives
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Employee Assistance Program
• Professional Development and Continuing Education Opportunities
• Leadership Development and Career Advancement
• Generous Employee Discounts on Services and Products
• Paid Time Off
• Life Insurance
• Accident and Critical Illness Coverage
• Short-Term Disability Insurance

Grow Your Career With Kenneth’s

At Kenneth’s, we believe great leaders create great teams—and great teams create exceptional guest experiences. As a Salon Manager, you’ll have the opportunity to lead with purpose, develop talented professionals, grow the business, and be rewarded for your success .

If you’re ready to take the next step in your leadership career and join a company that invests in its people, we’d love to hear from you.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.