Salon Guest Experience Specialist

Ulta; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty in Orlando is seeking a Guest Coordinator to engage guests, promote salon and service offerings, and support the Experience Manager with scheduling, guest records, and events.

The role emphasizes delivering exceptional guest service, building relationships, and maintaining store operations and compliance, with flexible hours and a focus on growth in the beauty services business.

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Strong sales and guest service capabilities.

Responsibilities

• Meet or exceed store goals for retail and service sales.
• Provide exceptional guest service in salon and sales areas.
• Manage bookings, guest records, and store traffic flow.
• Promote services and events and upsell accordingly.
• Maintain store and salon cleanliness and safety standards.

Skills

Sales skills

Customer service

Communication skills

Teamwork

Tech proficiency

Education

High school diploma preferred

Tools

POS system

Apple devices

Services Booking System

Job description

Ulta Beauty in Orlando is seeking a Guest Coordinator to engage guests, promote salon and service offerings, and support the Experience Manager with scheduling, guest records, and events.

The role emphasizes delivering exceptional guest service, building relationships, and maintaining store operations and compliance, with flexible hours and a focus on growth in the beauty services business.