Guest Experience Specialist

Ulta Beauty; Florida; On-site; USD 40,116,000 - 51,577,000; Full time

Job summary

Ulta Beauty is seeking a Guest Coordinator in Florida to engage guests and promote salon and services. You will support the Experience Manager and drive service bookings while delivering a premier guest experience in-store.

The role requires strong communication, basic tech skills, and a friendly, proactive approach to sales and guest care, with a flexible schedule including evenings and weekends. Join a dynamic team that values guest loyalty and growth, and helps you build a career in the

Qualifications

• High school diploma preferred.
• 1 year of relevant work experience or equivalent.
• Proficient with POS systems and basic tech.

Responsibilities

• Engage guests in-store and over the phone to promote Ulta Beauty services and products.
• Answer calls, book appointments, and manage the services scheduling system.
• Deliver exceptional guest service and resolve concerns promptly.
• Promote promotions and events; contribute to achieving sales and service goals.
• Maintain store standards, assist colleagues, and support a positive guest experience.
• Assist with inventory, cleanliness, and adherence to safety procedures.

Skills

Tech proficiency

Sales experience

Customer relations

Communication skills

Education

High school diploma preferred

Tools

POS system

Apple devices

Booking system

Job description

Ulta Beauty is seeking a Guest Coordinator in Florida to engage guests and promote salon and services. You will support the Experience Manager and drive service bookings while delivering a premier guest experience in-store.

The role requires strong communication, basic tech skills, and a friendly, proactive approach to sales and guest care, with a flexible schedule including evenings and weekends. Join a dynamic team that values guest loyalty and growth, and helps you build a career in the