Salon Guest Experience & Retail Sales Specialist

JCPenney; Farmington (MO); On-site; USD 15,153 - 26,174; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

JCPenney is hiring a Salon Customer Experience Specialist in Farmington, MO. You will be the first and last impression, greeting guests, guiding check-in/check-out, and supporting appointment scheduling while selling retail to enhance guests' home care routines.

You’ll collaborate with stylists, promote JCPenney rewards, and uphold a high standard of hospitality that reflects the salon’s quality in every detail.

Qualifications

• Love for product and salon services; understands client benefits.
• Drive to increase sales, profit and service quality; work efficiently.
• Provide great customer service; build respectful relationships; own actions/outcomes.
• Proactively improve the customer experience with energy and urgency.

Responsibilities

• Proactively recommends retail products based on guest needs and promotions.
• Achieves/exceeds retail sales goals and supports salon targets.
• Educates guests on product benefits and home care usage.

Skills

Passion for Salon

Results

Ownership

Intensity

Job description

JCPenney is hiring a Salon Customer Experience Specialist in Farmington, MO. You will be the first and last impression, greeting guests, guiding check-in/check-out, and supporting appointment scheduling while selling retail to enhance guests' home care routines.

You’ll collaborate with stylists, promote JCPenney rewards, and uphold a high standard of hospitality that reflects the salon’s quality in every detail.