Salon Experience & Retail Concierge

JCPenney; Miami (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) with company match

Associate discount

Job summary

JCPenney's Salon is seeking a friendly Salon Customer Experience Specialist to be the first and last impression, greeting guests, handling check-in/out, and ensuring a seamless front desk operation.

You will collaborate with stylists, educate guests on products, and drive retail sales while maintaining high hospitality standards. The role offers benefits and opportunities to grow within a national retailer.

Qualifications

• Passion for salon services and product education.
• Ability to drive sales while maintaining guest experience.
• Strong problem solving and decision making.
• Accountability for actions and outcomes.

Responsibilities

• Proactively recommends retail products based on guest needs.
• Meets or exceeds individual and salon sales targets.
• Educates guests on product benefits and usage.
• Coordinates with stylists to reinforce recommendations.
• Manages front desk duties and keeps the area organized.

Skills

Passion for Salon

Results

Ownership

Intensity

Job description

JCPenney's Salon is seeking a friendly Salon Customer Experience Specialist to be the first and last impression, greeting guests, handling check-in/out, and ensuring a seamless front desk operation.

You will collaborate with stylists, educate guests on products, and drive retail sales while maintaining high hospitality standards. The role offers benefits and opportunities to grow within a national retailer.