Salon Front Desk & Retail Concierge

Belk, Inc. & Belk eCommerce LLC.; United States; Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Belk, Inc. & Belk eCommerce LLC. seeks a Salon Retail Coordinator to oversee front desk operations and ensure guests feel valued. You will drive retail sales, manage appointments, process POS transactions, and support the Salon Manager in daily activities.

The role emphasizes professional presentation, strong communication, and adherence to salon guidelines while promoting services and products to clients.

Qualifikationen

• GED or high school diploma.
• Proficient in computer-based business software.
• Ability to handle money, count and make change.
• Customer service or cosmetic industry preferred.

Aufgaben

• Suggest and upsell retail products to clients, promote services.
• Cross-sell services to other salon areas.
• Respond professionally to customer service issues and complaints.
• Communicate effectively with clients during corrective service situations.
• Handle refunds and re-dos professionally and friendly.
• Maintain ongoing product/service knowledge and seasonal promotions.
• Promote business outside of the salon.
• Manage scheduling and client check-out with accuracy.
• Ensure front desk operates within state regulations.

Kenntnisse

Customer service

Communication

Sales

Multitasking

Cash handling

Ausbildung

GED or High School diploma

Tools

POS software

Jobbeschreibung

Belk, Inc. & Belk eCommerce LLC. seeks a Salon Retail Coordinator to oversee front desk operations and ensure guests feel valued. You will drive retail sales, manage appointments, process POS transactions, and support the Salon Manager in daily activities.

The role emphasizes professional presentation, strong communication, and adherence to salon guidelines while promoting services and products to clients.