Salon Front Desk & Retail Concierge

Belk, Inc.; Charlotte (NC); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

Belk, Inc. in Charlotte, NC seeks a Salon Retail Coordinator to run the front desk, greet guests, and support salon operations. This role reports to the Salon Manager and is nonexempt.

You will upsell retail, cross-sell services, handle scheduling, POS transactions, and maintain a welcoming space. Strong communication and multitasking are essential to making every guest feel important.

Experience in customer service or cosmetics is preferred; GED or high school diploma required.

Competenze

• Requires GED or high school diploma.
• Proficient with computer-based business software.
• Ability to handle money, count and give change.
• Customer service or cosmetic industry preferred.

Mansioni

• Manage front desk operations and client check-in.
• Upsell retail products and cross-sell services.
• Handle scheduling, cancellations, and refunds professionally.
• Maintain clean reception area and ensure compliance with policies.

Conoscenze

Customer service

Retail sales

Scheduling

Communication

Formazione

GED or High School diploma

Strumenti

POS software

Microsoft Office

Descrizione del lavoro

Belk, Inc. in Charlotte, NC seeks a Salon Retail Coordinator to run the front desk, greet guests, and support salon operations. This role reports to the Salon Manager and is nonexempt.

You will upsell retail, cross-sell services, handle scheduling, POS transactions, and maintain a welcoming space. Strong communication and multitasking are essential to making every guest feel important.

Experience in customer service or cosmetics is preferred; GED or high school diploma required.