Salesforce Process & Product Lead (Remote)

Arrow Electronics

Clayton (NC)

Remote

USD 88,000 - 120,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision Insurance
Health Savings Account (HSA) Options
Paid Time Off
Tuition Reimbursement
Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce teams, and leadership. You will own Salesforce backlogs, translate requirements into epics and user stories, and lead sprint planning while driving automation initiatives.

You will manage Salesforce administration, ensure data integrity, and support integrations with ArrowSphere, Power BI, and ERP systems.

Qualifications

  • 5+ years experience supporting Salesforce platforms.
  • 3+ years as Product Owner, Business Analyst, or Business Process Manager.
  • Experience supporting platform integrations.

Responsibilities

  • Own and prioritize the Salesforce product backlogs.
  • Gather business requirements and translate into epics, features, and user stories.
  • Facilitate sprint planning, backlog grooming, demos, and reviews.
  • Partner with leaders to identify automation and process improvements.
  • Drive adoption of platform capabilities to improve stakeholder experiences.
  • Provide day-to-day Salesforce administration and support.

Skills

Salesforce platform knowledge
Product Owner experience
Business Analysis
Platform integration experience

Education

Salesforce certifications (ADM-201)
Salesforce Service Cloud Certification
CSPO or similar Scrum certification

Tools

Power BI
ERP systems
ArrowSphere

Job description

Arrow Electronics is seeking a Business Process Manager to serve as the liaison between business stakeholders, IT, Salesforce teams, and leadership. You will own Salesforce backlogs, translate requirements into epics and user stories, and lead sprint planning while driving automation initiatives.

You will manage Salesforce administration, ensure data integrity, and support integrations with ArrowSphere, Power BI, and ERP systems.

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