Salesforce-Driven Process Lead (Remote)

Arrow Electronics

Colorado Springs (CO)

Remote

USD 88,000 - 120,000

Full time

6 days ago
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Benefits offered by this job

Medical, Dental, Vision Insurance
401k with Matching Contributions
Short-Term/Long-Term Disability
HSA/FSA Options
Paid Time Off
Tuition Reimbursement
Growth Opportunities

Job summary

Arrow Electronics is seeking a Business Process Manager to act as the primary liaison between business stakeholders, IT, Salesforce developers, architects, and leadership. The role combines Product Ownership, Business Process Management, and Salesforce Administration to translate objectives into scalable solutions.

You will own Salesforce backlogs, define roadmaps, gather requirements, and drive automation and adoption across platforms.

Qualifications

  • Requires in-depth knowledge of Product Ownership (Agile/Scrum) and BPM within Salesforce environments.
  • Advanced Salesforce Administration experience is required.
  • 5+ years of experience supporting Salesforce platforms; 3+ years in Product Owner/Business Process Manager roles.

Responsibilities

  • Own and prioritize the Salesforce product backlogs and define the product vision, roadmap, and priorities.
  • Gather requirements and translate them into epics, features, user stories, and acceptance criteria; facilitate agile ceremonies.
  • Provide day-to-day Salesforce administration and support integrations across Salesforce, ArrowSphere, Power BI, ERP, and other systems.
  • Lead requirements gathering, solution design, UAT, release planning, and post-deployment support for medium to large-scale initiatives.
  • Influence prioritization decisions across stakeholder groups and manage dependencies between business, technical, and vendor teams.

Skills

Product Ownership
Salesforce Administration
Agile/Scrum
JIRA
Power BI

Education

4-year degree

Tools

Salesforce
JIRA
Power BI
ArrowSphere

Job description

Arrow Electronics is seeking a Business Process Manager to act as the primary liaison between business stakeholders, IT, Salesforce developers, architects, and leadership. The role combines Product Ownership, Business Process Management, and Salesforce Administration to translate objectives into scalable solutions.

You will own Salesforce backlogs, define roadmaps, gather requirements, and drive automation and adoption across platforms.

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