Sales Team Leader & Store Performance Coach

Steve Madden; Boca Raton (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits &

Flexible Spending Accounts

401K Eligibility with Company match

Paid time off including vacation and s

Discounts for employees

Career Growth

Employee Referral Program

Job summary

Steve Madden is seeking a dedicated Sales Supervisor (full-time) for a Florida store. You will lead a sales team, drive targets, and ensure top-tier customer service while collaborating with store management and corporate teams.

Responsibilities include training, merchandising, and coordinating store operations; you may perform duties beyond your role as needed. A strong emphasis on communication and organizational skills is essential for success in this role.

Qualifications

• 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Team Leadership

Customer Service

Communication

Organization

Flexibility

Education

High school diploma or equivalent

Job description

Steve Madden is seeking a dedicated Sales Supervisor (full-time) for a Florida store. You will lead a sales team, drive targets, and ensure top-tier customer service while collaborating with store management and corporate teams.

Responsibilities include training, merchandising, and coordinating store operations; you may perform duties beyond your role as needed. A strong emphasis on communication and organizational skills is essential for success in this role.