Retail Sales Supervisor: Lead, Train & Elevate Teams

Steve Madden; Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Paid time off

Job summary

Steve Madden in Tampa, FL is seeking a Sales Supervisor (full-time) to support the management team and lead a dynamic retail team. The role emphasizes sales targets, customer service, and collaboration with store leadership.

The position requires a minimum of 2–3 years in retail, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays. Join us to drive results and elevate the customer experience.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Team-building

Communication skills

Flexible schedule

Education

High school diploma

Job description

Steve Madden in Tampa, FL is seeking a Sales Supervisor (full-time) to support the management team and lead a dynamic retail team. The role emphasizes sales targets, customer service, and collaboration with store leadership.

The position requires a minimum of 2–3 years in retail, strong organizational and communication skills, and flexibility to work day, evening, weekends, and holidays. Join us to drive results and elevate the customer experience.