Retail Sales Supervisor — Lead, Coach & Drive Results

Steve Madden; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K eligibility with company match

Paid time off including vacation and S

Employee discount – 50% off shoes and

Tuition Reimbursement Program

Career Growth

Employee Referral Program

Family and Friends discount events

Job summary

Steve Madden in Orlando, FL is seeking a Sales Supervisor (full-time) to lead a dynamic team and drive sales through exceptional customer service. The role involves mentoring staff, coordinating operations, and acting as a liaison between customers and store leadership.

Applicants should have 2–3 years of retail experience, strong organizational and communication skills, and the ability to work a flexible schedule including weekends and holidays. Training and growth opportunities are available.

Qualifications

• Minimum 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Strong organizational and communication skills.
• Ability to coordinate people, resources, and services.

Responsibilities

• Lead, inspire, and motivate the team to meet sales targets and provide customer service.
• Assist in training and developing a successful sales team.
• Serve as liaison between customers, staff, and store leadership.
• Support store operations, merchandising, and inventory control.
• Be flexible and perform duties beyond the role when needed.

Skills

Retail leadership

Customer service

Communication

Team-building

Flexible schedule

Education

High school diploma or equivalent

Job description

Steve Madden in Orlando, FL is seeking a Sales Supervisor (full-time) to lead a dynamic team and drive sales through exceptional customer service. The role involves mentoring staff, coordinating operations, and acting as a liaison between customers and store leadership.

Applicants should have 2–3 years of retail experience, strong organizational and communication skills, and the ability to work a flexible schedule including weekends and holidays. Training and growth opportunities are available.