Sales Team Leader – Drive Sales & Service Excellence

Steve Madden; Lutz (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with company match

Paid time off

Employee discounts

Tuition reimbursement

Career growth

Employee referral program

Job summary

Steve Madden in Florida is seeking a Sales Supervisor (full-time) to support the management team and lead the sales floor. The role emphasizes coaching, sales leadership, and delivering outstanding service on a fast-paced retail floor.

The position requires flexibility for day/evening/weekend hours and collaboration with store management to meet business goals and maintain store standards.

Qualifications

• Minimum 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Education

High school diploma

Job description

Steve Madden in Florida is seeking a Sales Supervisor (full-time) to support the management team and lead the sales floor. The role emphasizes coaching, sales leadership, and delivering outstanding service on a fast-paced retail floor.

The position requires flexibility for day/evening/weekend hours and collaboration with store management to meet business goals and maintain store standards.