Retail Sales Team Leader & Growth Coach

Steve Madden; West Palm Beach (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility

Paid time off

Employee discount

Tuition Reimbursement

Career Growth

Employee Referral Program

Virtual Health Care

Job summary

Steve Madden is seeking a Sales Supervisor (F/T) in Florida to support the management team and lead a dynamic sales floor.

You will mentor team members, drive sales targets, and ensure outstanding customer service while coordinating store operations and communications with management and corporate stakeholders.

The role requires 2–3 years of retail experience, a high school diploma, and the ability to work a flexible schedule including weekends and holidays.

Qualifications

• 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail leadership

Customer service

Team training

Communication skills

Education

High school diploma

Job description

Steve Madden is seeking a Sales Supervisor (F/T) in Florida to support the management team and lead a dynamic sales floor.

You will mentor team members, drive sales targets, and ensure outstanding customer service while coordinating store operations and communications with management and corporate stakeholders.

The role requires 2–3 years of retail experience, a high school diploma, and the ability to work a flexible schedule including weekends and holidays.