Sales Support & Order Coordinator

Impact Solutions MI; Lansing (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

Impact Solutions MI is seeking a Sales Assistant to support Account Representatives by coordinating customer orders and maintaining smooth order flow. You will liaise with customers and suppliers to ensure accurate, on-time delivery and clear communication throughout the process.

The role requires strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Previous experience in sales support, administrative, or customer service roles.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Comfortable working closely with internal teams and external vendors.

Responsibilities

• Support Account Representatives by managing client orders.
• Request and process vendor pricing and quotations.
• Enter and maintain purchase orders in internal systems.
• Verify order acknowledgements and resolve discrepancies with suppliers.
• Coordinate artwork, proofs, production, and delivery schedules.
• Track orders using active purchase order reports and follow-up as needed.
• Perform general administrative and clerical support tasks as needed.

Skills

Communication

Organization

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Job description

Impact Solutions MI is seeking a Sales Assistant to support Account Representatives by coordinating customer orders and maintaining smooth order flow. You will liaise with customers and suppliers to ensure accurate, on-time delivery and clear communication throughout the process.

The role requires strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.