Sales Support Coordinator - Hybrid (Growth & Data)

Wolters Kluwer; Dover (DE); Presencial; EUR 42.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401(k)

Tuition assistance

Vacation and sick time

Parental leave

Commuter benefits

Descripción de la vacante

Wolters Kluwer is a global leader offering software tools, content, and services to help customers make critical decisions. The Sales Support Coordinator role focuses on optimizing sales processes, handling high-complexity orders, and developing detailed quotes in a hybrid setting from any US office.

You will maintain CRM data, create sales dashboards, and collaborate with multiple departments while mentoring junior staff.

Formación

• CRM expertise for in-depth data management and analysis.
• Strong verbal and written communication for detailed interactions.
• Unmatched accuracy in handling high-complexity orders and data management.
• Ability to address and resolve complex sales support challenges.
• Efficiently manage and prioritize a diverse range of tasks.
• Proficiency in Excel and PowerPoint for analytics and presentations.
• Collaborate across departments to coordinate cross-functional tasks.

Responsabilidades

• Manage and process high-complexity orders and advanced order management.
• Develop highly detailed and customized customer quotes.
• Ensure integrity and accuracy of sales data in the CRM system.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Oversee management of extensive sales documentation.
• Provide expert-level administrative support and mentorship to junior sales associates.

Conocimientos

CRM

Communication

Attention to detail

Problem solving

Time management

Excel

PowerPoint

Team collaboration

Descripción del empleo

Wolters Kluwer is a global leader offering software tools, content, and services to help customers make critical decisions. The Sales Support Coordinator role focuses on optimizing sales processes, handling high-complexity orders, and developing detailed quotes in a hybrid setting from any US office.

You will maintain CRM data, create sales dashboards, and collaborate with multiple departments while mentoring junior staff.