Sales Support Specialist: Data-Driven, Hybrid Role

Wolters Kluwer; Ewing Township (NJ); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to join a collaborative team. This role offers growth opportunities, professional development, and a comprehensive benefits package.

You will leverage CRM expertise to manage complex orders, prepare detailed quotes, ensure CRM data integrity, resolve inquiries, and create sales reports while collaborating with multiple departments on a hybrid schedule from any US office.

Qualifications

• CRM knowledge and data management expertise.
• Superior verbal and written communication.
• Attention to detail in high-complexity orders and data.
• Strong problem-solving abilities for sales support.
• Efficient time management across multiple tasks.
• Advanced Excel and PowerPoint for analytics.
• Ability to collaborate across departments in a hybrid setting.

Responsibilities

• Manage and process high-complexity orders and advanced order management.
• Develop detailed and customized customer quotes.
• Ensure integrity and accuracy of sales data in the CRM.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Provide expert-level administrative support to junior sales associates.

Skills

CRM

Communication

Attention to detail

Problem solving

Time management

Excel

PowerPoint

Team collaboration

Hybrid schedule

Tools

MS Office

CRM platforms

Job description

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to join a collaborative team. This role offers growth opportunities, professional development, and a comprehensive benefits package.

You will leverage CRM expertise to manage complex orders, prepare detailed quotes, ensure CRM data integrity, resolve inquiries, and create sales reports while collaborating with multiple departments on a hybrid schedule from any US office.