Sales Support & Training Coordinator (Hybrid)

Wolters Kluwer N.V.

Columbus, Northern (OH, KY)

Hybrid

USD 48,000 - 81,000

Full time

2 days ago

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Job summary

Wolters Kluwer is seeking a Sales Support Coordinator to optimize complex order processes, improve data accuracy, and enhance customer interactions across our US offices in a hybrid role. You will manage high-complexity orders, develop quotes, and drive CRM data integrity while supporting training and dashboards for the sales team.

Collaborating with cross-functional partners, you will plan events, resolve inquiries, and deliver insightful reports to boost efficiency and revenue in a dynamic

Qualifications

CRM expertise with data management and analysis.
Excellent verbal and written communication.
Detail-oriented with high accuracy in data and orders.
Experience creating training and dashboards.

Responsibilities

Manage high-complexity orders and advanced order management.
Develop detailed customer quotes.
Ensure accuracy of sales data in CRM.
Design and lead product training programs for sales teams.
Plan and execute significant sales events and promotions.
Resolve high-complexity customer inquiries and issues.
Create comprehensive sales activity reports and dashboards.
Collaborate with multiple departments to improve sales processes.
Provide expert-level admin support and mentorship to junior sales associates.

Skills

CRM

Communication

Attention to Detail

Presentation Skills

Problem Solving

Time Management

Microsoft Office

Excel

PowerPoint

Team Collaboration

Job description

Collaborating with cross-functional partners, you will plan events, resolve inquiries, and deliver insightful reports to boost efficiency and revenue in a dynamic

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