Hybrid Sales Support & Analytics Coordinator

Wolters Kluwer; Tampa (FL); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid Parental Leave

Tuition Assistance

Commuter Benefits

Job summary

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to optimize sales processes, ensure data accuracy, and improve customer interactions across teams. You will handle complex orders, prepare detailed quotes, and maintain CRM data integrity to drive efficiency.

You should excel at communication, have strong CRM experience, and thrive in a hybrid work environment across US offices. The role offers a collaborative, growth‑minded team with comprehensive benefits and

Qualifications

• CRM data management and analysis experience.
• Clear, effective written and verbal communication.
• High accuracy in handling complex orders and data.
• Strong problem-solving abilities and time management.
• Proficiency with Excel and PowerPoint.
• Ability to collaborate across departments and support hybrid work.

Responsibilities

• Process high-complexity orders and manage advanced order workflows.
• Develop detailed and customized customer quotes.
• Ensure data integrity in the CRM system.
• Resolve complex customer inquiries and issues.
• Create sales activity reports and dashboards.
• Collaborate with multiple departments to improve processes.
• Oversee extensive sales documentation and mentor junior staff.

Skills

CRM proficiency

Strong communication

Attention to detail

Problem solving

Time management

Excel & PowerPoint

Team collaboration

Hybrid schedule

Tools

CRM systems

Job description

Wolters Kluwer in the United States is seeking a Sales Support Coordinator to optimize sales processes, ensure data accuracy, and improve customer interactions across teams. You will handle complex orders, prepare detailed quotes, and maintain CRM data integrity to drive efficiency.

You should excel at communication, have strong CRM experience, and thrive in a hybrid work environment across US offices. The role offers a collaborative, growth‑minded team with comprehensive benefits and