Hybrid Sales Support Coordinator: Data-Driven CRM Specialist

Wolters Kluwer; Austin (TX); Hybrid; USD 48,000 - 81,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Wolters Kluwer in the United States seeks a Sales Support Coordinator to streamline complex order processing, quotes, and CRM data integrity. You will collaborate across departments to enhance sales processes and create detailed reports and dashboards.

You will also develop expert-level administrative support and mentor junior sales associates while working in a hybrid schedule from any US office. This role offers robust benefits and opportunities for growth.

Qualifications

• Experience using CRM systems for data management and analysis.
• Strong communication skills, both written and verbal.
• High attention to detail for handling complex orders and data.

Responsibilities

• Manage and process high-complexity orders and advanced order management.
• Develop highly detailed and customized customer quotes.
• Ensure the integrity and accuracy of sales data in the CRM system.
• Resolve high-complexity customer inquiries and issues.
• Create comprehensive and insightful sales activity reports and dashboards.
• Collaborate with multiple departments to enhance sales processes.
• Oversee the management of extensive and detailed sales documentation.
• Provide expert-level administrative support and mentorship to junior sales associates.

Skills

CRM expertise

Communication skills

Attention to detail

Problem solving

Time management

Microsoft Excel

Microsoft PowerPoint

Team collaboration

Hybrid work

Tools

Excel

PowerPoint

Job description

Wolters Kluwer in the United States seeks a Sales Support Coordinator to streamline complex order processing, quotes, and CRM data integrity. You will collaborate across departments to enhance sales processes and create detailed reports and dashboards.

You will also develop expert-level administrative support and mentor junior sales associates while working in a hybrid schedule from any US office. This role offers robust benefits and opportunities for growth.