Sales Process & Systems Lead, AI-Driven Automation (Remote/Hybrid)

Webhosting; Portland (OR); Hybrid; USD 132,060 - 158,472; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee Stock Purchase Program

Discretionary bonus

Flexible vacation

Job summary

Fastly is seeking a Sr. Sales Process & System Lead to drive the sales AI and tech stack roadmap, optimize processes, and manage the GTM cadence.

You will coordinate with IT Business Systems, Sales Ops, Marketing Ops, and Legal to ensure seamless adoption of tools, data integrity, and automation opportunities. The role emphasizes strategic analysis, cross-functional collaboration, and a proactive, communicative approach to delivering improvements in a complex environment.

Responsibilities

• Cross-functional initiative management: Collaborate closely with key stakeholders across Sales, Marketing, IT Business systems, Sales Operations and Enablement teams to effectively manage key initiatives that improve sales efficiency through process & system improvements
• Sales Process Optimization: Map, document and optimize existing sales workflows, identifying bottlenecks and inefficiencies.
• Business Process Analysis: Capture business requirements and translate them into functional specifications for system enhancement
• Sales Tech Stack Management: Manage and maintain CRM systems and sales tech stack, in close partnership with IT Business Systems teams, ensuring data accuracy and seamless integration with other tools. Manage vendor relationships and demo/POC process.
• Automation: Automate repetitive tasks using workflow automation tools inclusive of AI, freeing up sales teams to focus on high-value activities
• Change Management: Identify impacts and develop change management plans, partnering with Sales Communications and Sales Enablement teams. Also helps develop, deliver and manage content and training to support process and system updates

Job description

Fastly is seeking a Sr. Sales Process & System Lead to drive the sales AI and tech stack roadmap, optimize processes, and manage the GTM cadence.

You will coordinate with IT Business Systems, Sales Ops, Marketing Ops, and Legal to ensure seamless adoption of tools, data integrity, and automation opportunities. The role emphasizes strategic analysis, cross-functional collaboration, and a proactive, communicative approach to delivering improvements in a complex environment.