Senior Director, AI-Driven Sales Systems & Processes

SentinelOne, Inc.; United States; Remote; USD 199,000 - 298,000; Full time

Benefits offered by this job

RSUs

ESPP

Flexible time off

Paid holidays

Job summary

SentinelOne is seeking a Sr. Director, Sales Systems & Processes to lead global Sales technology and processes for a remote, international team. You will own CRM/CPQ, drive AI-enabled sales improvements, and partner with IT to deliver scalable solutions that accelerate GTM performance.

You will shape data governance, vendor relationships, and system consolidation post-acquisitions, while developing a high-impact function across a growing software/SaaS organization.

Qualifications

• 10+ years owning sales processes and the sales technology stack at high-growth software/SaaS companies, built in GTM Systems, Business Systems, or Revenue Operations roles.
• Deep, hands-on experience as the business owner of core sales applications, including SFDC and CPQ, Clari, Salesloft, DnB, as well as forecasting, planning, sales engagement, and data enrichment tools.
• Demonstrated experience applying AI within a sales organization — identifying use cases, deploying them in production, and managing data quality, security, and vendor risk.
• Demonstrated experience leading large-scale change in how a Sales organization operates, with measurable results.
• Experience implementing CRM/SFDC best practices.

Responsibilities

• Develop and execute a comprehensive sales capabilities roadmap that is aligned to company and sales strategies.
• Define and execute the AI agenda for Sales — spanning rep-facing workflows, process automation, and the systems stack itself (e.g., prospecting, deal inspection, forecasting, CPQ).
• Own and optimize key Sales processes to ensure our processes are aligned to our overall Global Sales strategies and to ensure our processes are simplified for Sales productivity.
• Own key Sales systems owned by the business (not IT); ownership activities include budgeting, implementing, provisioning, and optimizing systems
• Partner with IT counterparts to align business roadmap with IT capacity and prioritization for Sales systems owned by IT but used heavily by Sales (e.g. SFDC).
• Lead strategic system initiatives on behalf of Sales. Collaborate with cross-functional teams to define business requirements, partner with IT to design & deploy optimal solutions, work with sales enablement to ensure sales are effectively trained on new processes.
• Own sales data governance policies and processes; Ensure data governance policies align with sales rules of engagement.
• Manage Sales support; define and manage to key SLAs, root cause analysis & resolutions, quarterly tracking of KPIs.
• Own relationships with software vendors including regular vendor touch points, identifying new features and functionality that align to our strategies and work to implement new features into our existing processes. Work with Procurement and IT to effectively manage software licenses and spend.
• Lead Sales systems and process consolidation following acquisitions, including CRM and data migration, territory and quota mapping, product and price book alignment, and retiring redundant applications.
• Manage a team of Sales Operations managers and analysts; define and track team priorities, manage team capacity, help overcome obstacles for the team.
• Ongoing focus on improving and scaling the sales ecosystem; proactively bring ideas to Revenue Operations leadership on ways to drive productivity and optimize our applications.

Skills

Sales operations

SFDC

CPQ

Forecasting

Data governance

Education

Bachelor degree in Business, Management, Technology or related field

Tools

Clari

Salesloft

D&B

Job description

SentinelOne is seeking a Sr. Director, Sales Systems & Processes to lead global Sales technology and processes for a remote, international team. You will own CRM/CPQ, drive AI-enabled sales improvements, and partner with IT to deliver scalable solutions that accelerate GTM performance.

You will shape data governance, vendor relationships, and system consolidation post-acquisitions, while developing a high-impact function across a growing software/SaaS organization.