Sales Operations Strategist: Drive GTM Efficiency

Wellmark; Des Moines, Northern (IA, KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Wellmark Blue Cross Blue Shield is seeking a Sales Operations Consultant to support and deliver initiatives that enable sales effectiveness across the organization. You will partner with Sales, Marketing, and product teams to execute go-to-market activities, improve processes, and govern sales platforms and workflows.

The ideal candidate thrives in dynamic, cross-functional environments with strong project management, business analysis, and operational skills.

Qualifications

• Bachelor’s degree in a related field or equivalent, relevant work experience.
• 3+ years of experience managing multiple small-to-medium complexity initiatives across varying methodologies, with accountability for scope, timeline, and outcomes.
• Strong understanding of operations, go-to-market processes, and supporting business systems.
• Demonstrated knowledge of project management principles and system development life cycle (SDLC) methodologies.
• Proven ability to analyze, design, and improve business processes using data-driven insights.
• Experience partnering cross-functionally and influencing stakeholders at multiple levels to drive alignment and results.
• Strong facilitation, negotiation, and presentation skills.
• Excellent organizational, prioritization, and time-management skills.
• Clear, concise verbal and written communication skills.
• High degree of ownership, initiative, and accountability; able to work independently with minimal supervision.
• Naturally curious, proactive, and innovative mindset with a focus on continuous improvement.
• Ability to document business processes, controls, and decisions to support governance, auditability, and change management.
• Preferred: health care experience.
• Professional certification: CAPM, PMP, or PMI-ACP.

Responsibilities

• Support and manage sales operations initiatives from intake through delivery by partnering cross functionally to achieve defined objectives.
• Collaborate with Sales Leadership, Marketing, Segment, Market Solutions, and Sales Training teams to support planning and execution of go to market initiatives.
• Help ensure sales readiness, process alignment, and clear communication of changes and enhancements.
• Assist in operationalizing competitive differentiation by supporting development and execution of sales processes and system changes.
• Serve as a supporting business governance partner for sales related systems; assist with evaluating enhancements and documenting requirements.
• Partner with product and technology teams to support system changes, participate in agile ceremonies, and communicate impacts to end users.
• Support documentation of business processes, controls, decisions, and requirements to improve clarity and auditability.
• Identify risks, issues, interdependencies, and timeline impacts; escalate appropriately.
• Utilize tracking tools to ensure requirements, user stories, priorities, and timelines are clearly defined and maintained.

Skills

Project management

SDLC knowledge

Data-driven analysis

Stakeholder influence

Communication skills

Organizational skills

Ownership & accountability

Problem solving

Agile ceremonies

Independent work

Education

Bachelor’s degree

Related field degree

Job description

Wellmark Blue Cross Blue Shield is seeking a Sales Operations Consultant to support and deliver initiatives that enable sales effectiveness across the organization. You will partner with Sales, Marketing, and product teams to execute go-to-market activities, improve processes, and govern sales platforms and workflows.

The ideal candidate thrives in dynamic, cross-functional environments with strong project management, business analysis, and operational skills.