Sales & Operations Leader — High-Volume Practice

Serenity Healthcare; Loveland (CO); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Bonus incentives

401(k) retirement plan

Paid time off (PTO)

Job summary

Serenity is seeking a Practice Manager, Sales & Operations to own the day-to-day operations of a high-volume service location in Loveland, CO. You will lead staff, manage workflow, and drive revenue by hitting clearly defined targets.

You will coach your team, maintain high service standards, and convert opportunities while tracking KPIs like sales volume and conversion rates. The role offers a base salary of $100,000 plus bonus and strong benefits.

Qualifications

• 5+ years of leadership experience blending operations management and sales.
• Proven track record of meeting and exceeding sales targets.
• Demonstrated accountability to KPIs—you’ve managed them and acted on them.
• Background in hospitality, upscale retail, or premium service operations is a strong advantage.

Responsibilities

• Own the full day-to-day operation of a high-volume service location — staffing, workflow, floor presence, and output quality.
• Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs.
• Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability.
• Ensure every member interaction is efficient, professional, and reflects Serenity's service standard — while identifying and converting sales opportunities.
• Track location KPIs — sales volume, conversion rates, efficiency, and quality scores — and use data to make operational and commercial decisions.
• Identify underperformance early and address it directly, with clarity and follow-through.

Skills

Leadership

Operations management

Sales

KPIs

Job description

Serenity is seeking a Practice Manager, Sales & Operations to own the day-to-day operations of a high-volume service location in Loveland, CO. You will lead staff, manage workflow, and drive revenue by hitting clearly defined targets.

You will coach your team, maintain high service standards, and convert opportunities while tracking KPIs like sales volume and conversion rates. The role offers a base salary of $100,000 plus bonus and strong benefits.